We accept a variety of payment methods, including major credit and debit cards and other payment options clearly advertised on our Site. Unfortunately, we do not accept cheques or money transfers.

Yes, we offer free shipping on all orders, both domestically and internationally. This will be automatically applied to your order at checkout, unless otherwise stated.

Orders are typically processed and shipped within 3-5 business days if stock is available. We strive to send your order with the fastest courier available, but please note that delivery times may vary based on availability and your location and postal delays.

Once your order has been shipped, you will receive an email with tracking information. You can use this information to track your order’s progress on the courier’s website.

Items purchased from our Site can be returned within 14 days of delivery using our free return service. The items must be in their unused original condition with all tags, packaging, and accessories intact. Personalized items and items purchased through third-party websites are not eligible for return.

To request a return, log in to your account and initiate the return from the Orders section. Prepare the items in the original box, ensuring they are in perfect condition. A courier company will contact you to arrange the return. Please refer to our Returns and Exchanges page for detailed instructions.

Refunds will be processed as soon as possible after we receive and verify the returned items. The refund will be issued through the same payment method used for the original purchase. You should see the credit approximately within one week of our refund confirmation email, although the exact timing depends on your bank’s processing times.

If you wish to cancel or modify your order, please contact us as soon as possible. We will make every effort to accommodate your request, but once an order has been processed or shipped, it may not be possible to make changes.

If you receive a damaged or incorrect item, please contact our customer service team immediately with your order details and a description of the issue. We will work to resolve the issue promptly and ensure that you receive the correct item or a replacement.

We use Italian sizing for all our items.

To preserve the quality of our garments, handle them with care. Due to the handwork and embroidery, we recommend dry cleaning to maintain their appearance and to ensure its longevity.

Currently, we do not offer expedited shipping options. However, we strive to dispatch your order as quickly as possible using the fastest courier available.

All purchases must be made by individuals who are at least 18 years old and possess a valid credit or debit card. The resale or commercial transfer of products purchased from our Site is strictly prohibited