Return Policy

• Items purchased on our website can be returned within 14 days from the delivery of your order, using our free delivery service.

How to Return

• Log In: Access your account and initiate a return from the Orders section.
• Prepare Your Items: Pack the items in the original order box. Ensure that the products are in perfect condition, with all their packaging and accessories, and that the security tag and seal are intact.

Schedule a Pickup

• The courier company will contact you to organize the return and/or exchange.

Shipping Costs

  Free Return Shipping:

• You will not be charged for shipping costs when using our free delivery service.

  Alternative Shipping:

• If you choose to use a different shipping company, you will be responsible for the return shipping costs.
• Please note that we cannot accept liability for lost or damaged returns when using an alternative courier.

Exceptions

• Personalized Items: Please note that personalized items cannot be returned or exchanged. Important Information Before requesting a return, ensure that the products comply with our return conditions. For detailed information, please refer to our Terms and Conditions page.

Contact Us

If you have any questions or concerns, please do not hesitate to contact our customer service team at Contact Us page. We are here to help and ensure your satisfaction with every purchase. Thank you for choosing LA GHADHADHAH. We are dedicated to bringing you the finest in Emirati luxury fashion.